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20% average customer savings

is not unreasonable in todays market!

The areas where savings can be found include:

  • Switching to a more suitable voice tariff or a different fixed voice supplier
  • Educating users to use a lower cost directory enquiry service or
  • internet directory enquiries
  • Elimination of unused, zero-billing exchange lines
  • Replacing equipment rental by equipment purchase where appropriate
  • Reduction in the misuse of the telephone by staff by implementing a
  • monitoring system and letting staff know that telephony misuse is being watched.  (Calls to premium rate numbers, usage of premium rate text on mobile phones, excessive personal calls to mobiles, excessive personal use of mobiles)
  • Implementing a system to allow staff to be charged for their personal mobile phone usage
  • Elimination of unused mobile handsets

Our Comprehensive Approach;

  • Centralised invoice processing and validation
  • Inventory build and continual data cleansing
  • Regular management reporting
  • Ongoing cost reduction
  • An experienced consultant responsible for interpreting and delivering regular management reports
  • A responsive helpdesk ready to assist with your orders, moves, adds and changes

 

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